This is one of those books that seems to just be common sense, but apparently isn't. It is clear that businesses that are 100% efficient cannot be flexible or innovative, and that it is not a good idea to be "lost, but making good time". However, it's not clear what concrete steps can be taken to improve the adaptability of a company in today's world. I'll certainly be giving it a lot of thought, and this book points a few fingers at areas to investigate, but few if any answers are given in its pages.